Motorola launches 'Moto Xpress' doorstep customer care in Delhi-NCR

Motorola has introduced a pilot project called Moto Xpress to provide after- sale services to its consumers at their doorstep in Delhi, Gurgaon and Noida. Moto Xpress is a home pick up and drop service, that will rectify software and accessory related issues, on the spot within an hour and hardware issues will be resolved within 5 working days.

The service can be availed for Rs 199 each time. “In case, an issue arises with your Motorola smartphone, you can dial our Moto Xpress Service Booking number ‘011-41717124’. As you register your request, our service staff will reach out to a trained Motorola representative who will be at your doorstep on his bike, in no time,” according to a release. Currently, Motorola has 160 service centers across the country.